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Manavkhadiherbal.com has put in place no-hassle process to ensure that you can buy from us in confidence and return the item if it has size issues, received expired product (chances are negligible), if you have paid more than the MRP, the item is faulty or not what you ordered.
For products shipped by us
Should you wish to return a product, we will gladly accept the return of packages within seven (07) days from the receipt of the product. We are happy to initiate a return provided the products are returned unused, with the original tag, in the same condition as you have received it, in its original box and packaging. Temperature sensitive products are not eligible for any returns.
Damaged goods: We take extreme care in our packaging but in certain situations there may be some damage to the products.
We take almost care in packaging and shipping the product but some items may be damaged during transit due to circumstances beyond our control. In case you find the product has been damaged in transit, we urge you to not accept the product and send it back. Just drop us an email at firstname.lastname@example.org and we will send a replacement product right away.
In case the package shows signs of leakage or is showing obvious damage, we request you to not accept the package and return it to the courier agency immediately. Goods once accepted cannot be returned.
Please email us an image to email@example.com within 5 days of the received damaged package so that we can take remedial steps.
We thank you for shopping with manavkhadiherbal.com and choosing a sustainable, natural living that is good for you and your family.
For any reason if you wish to return or a refund needs to be initiated, Manav Khadi herbal are happy to issue a store credit. Please note on account of hygiene reasons some products are not eligible for returns. They include but are not limited to Bath & body, Baby & Kids and Khadi items etc. Incase you'd like to return an item for refund do write to us at firstname.lastname@example.org and we'll be happy to help you out with the next steps.